Privacy policy
Last modified: February 15, 2024
1. Information
Here’s the updated privacy policy with your company name:
Privacy Policy for SolarGuide.ca
Effective Date: Jan 18 2025
Introduction
SolarGuide.ca (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services to obtain quotes from pre-vetted solar installers.
By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our services.
1. Information We Collect
We collect the following types of information:
•Personal Information:
When you fill out a form or request a quote, we may collect your name, email address, phone number, home address, and other relevant details necessary to provide accurate quotes.
•Non-Personal Information:
We may collect information about your interaction with our website, such as your IP address, browser type, pages visited, and time spent on the site.
2. How We Use Your Information
We use the information we collect for the following purposes:
1.To connect you with pre-vetted solar installers in your area.
2.To enable solar installers to provide you with accurate quotes.
3.To improve our website and services.
4.To communicate with you about your inquiries or updates regarding our services.
3. How We Share Your Information
We share your personal information with trusted solar installers for the sole purpose of facilitating accurate quotes. These installers are thoroughly vetted by SolarGuide.ca to ensure quality service.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
5. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
However, no data transmission over the internet or data storage system can be guaranteed to be 100% secure.
6. Your Rights
Depending on your jurisdiction, you may have the following rights:
•Access, correct, or delete your personal information.
•Withdraw consent for data processing at any time.
•Request details about how your data has been used or shared.
To exercise these rights, please contact us at [Insert Contact Email].
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website, analyze site traffic, and understand user behavior.
You can manage or disable cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
SolarGuide.ca
Email: hello@solarguide.ca
This Privacy Policy complies with applicable laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), as required.
2. Log data
In addition to the information mentioned above, we collect log data when you interact with our Services. This log data includes your computer’s IP address, browser type, browser version, the pages of our Services that you visit, the time and date of your visit, the time spent on those pages, and other statistics. This information is used for analyzing trends, administering the site, tracking users’ movements on the site, and gathering demographic information.
3. Cookies
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
Our Services use cookies and similar technologies to enhance your experience. Cookies are small files placed on your computer, which allow us to recognize your browser and capture certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.
4. Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
We employ industry-standard security measures to safeguard your data from unauthorized access, alteration, disclosure, or destruction. Despite these efforts, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. External links
Our Site may contain links to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies. We encourage you to review the privacy policies of these external sites before providing them with any personal information.
6. Changes
This Privacy Policy will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
We reserve the right to update or change our Privacy Policy at any time, and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
7. Contact us
If you have any questions about this Privacy Policy, please contact us.